Emergencies come in all forms. Whether a forest fire threatens your home, your house has a natural gas leak or a major storm has caused extensive damage.
Emergencies can happen at any time, so we’re committed to being prepared. We have a comprehensive safety program that includes training for our employees, regular safety audits and a strong safety culture.
We also believe that it is important for you — our customer — to be prepared for an emergency. We take our commitment to safety seriously. That's why we offer a variety of resources to help you stay safe and be prepared.
What you can do to be prepared
Make your smoke detectors work for you
To help prevent fire danger here are five things to keep in mind.
- Install smoke detectors on every floor, inside each bedroom and outside sleeping areas. Place them on the ceiling or high on the wall.
- Test detectors monthly by pressing the test button to ensure they are working.
- Replace batteries at least once a year. Consider detectors with long-life batteries or hardwired systems with battery backup.
- Replace smoke detectors every 10 years, or sooner if they malfunction. Follow the manufacturer's recommendations for replacement.
- Keep detectors clean by dusting them regularly. Use a vacuum or a soft brush to remove dust and debris that can affect performance.
